Refund policy

Physical products

Every product is printed to order for you by our print partner, so we can't accept returns or exchanges if you change your mind.

If your item arrives damaged, misprinted, or isn't what you ordered, email store@comission.art within 30 days of delivery with your order number and a clear photo of the problem. We'll send a replacement or refund you.

If your order is lost in transit, email us within 30 days of the estimated delivery date and we'll send a replacement or refund you.

Orders go into production quickly, so tell us as soon as possible if you need to change or cancel one. We'll try, but can't guarantee it. Refunds go back to your original payment method.

Digital Art Blocks (DABs)

All DAB purchases are final and non-refundable, unless otherwise required by law. Once a Digital Art Block has been issued to you, the digital file is irrevocably transferred to your account. It cannot be recalled, reassigned, or resold. Please review the artwork listing carefully before completing your purchase, and contact us at store@comission.art if you have any questions prior to buying.